|
5.1 Demonstrates and maintains competence in practice.
|
5.1.1 Seeks feedback from students and peers to develop and enhance expertise. (Updated)
5.1.2 Stays current and complies with legislation, regulation, professional standards, policies and guidelines.
5.1.3 Recognizes and exercises professional judgment within the limits of individual qualifications.
5.1.4 Collaborates with others, seeks counsel or makes referrals as appropriate.
5.1.5 Keeps current with evolving technology and emerging trends in immigration services.
5.1.6 Identifies need and takes the appropriate steps to maintain and enhance competence.
5.1.7 Engages in continuing professional development activities and experiences as required by the regulatory organizations. (Updated)
|
|
5.2 Demonstrates accountability and integrity in professional behaviors and in practice.
|
5.2.1 Takes responsibility for own actions by notifying affected parties and taking appropriate steps to remedy any errors or omissions. (Updated)
5.2.2 Identifies personal limitations in handling immigration cases and refers to an RCIC or other authorized representatives when necessary. (Updated)
5.2.3 Demonstrates an understanding of the circumstances in which it is not appropriate or ethical for RISIAs to provide services.
5.2.4 Manages student affairs efficiently. (Updated)
5.2.5 Refuses to engage in conduct that is dishonest, fraudulent or illegal.
5.2.6 Demonstrates transparent communications with students and other professionals.
5.2.7 Adheres to ethical standards in all aspects of work. (Updated)
5.2.8 Maintains licence to practise and appropriately uses professional designation.
5.2.9 Accurately communicates their professional title and designation.
5.2.10 Respects intellectual property rights, including citation and recognition of the ideas and work of others, regardless of the medium (e.g. written, oral, electronic).
5.2.11 Provides accurate and truthful information in all communications.
|
|
5.3 Ethically manages conflicts of interest to ensure the integrity of the professional relationship.
|
5.3.1 Recognizes a perceived, potential, or real conflicts of interest.
5.3.2 Adequately discloses the conflict of interest to all relevant parties.
5.3.3 Determines the appropriateness to proceed with the provision of services in collaboration with the student and other relevant parties.
5.3.4 Withdraws from advising the student or situation when a perceived or real conflict of interest exists, and the conflict cannot be adequately mitigated.
|
|
5.4 Maintains security and confidentiality when collecting, sharing, transmitting, storing, and destroying confidential information in accordance with legislation, regulations, and the standards of the profession. (Updated)
|
5.4.1 Complies with privacy and confidentiality policies according to legislation requirements.
5.4.2 Takes action to minimize foreseeable risks to privacy and confidentiality of the student’s information.
5.4.3 Takes required action in response to unauthorized access, use, and disclosure of information.
5.4.4 Ensures the safe and secure destruction of personal information according to institutional policy and provincial regulations. (Updated)
5.4.5 Ensures the physical security of on-site records by the use of controls such as locked filing cabinets, restricted office access, logging off computers when out of the office, etc.
5.4.6 Ensures computer systems meet security, privacy, and confidentiality legislative requirements and professional standards.
5.4.7 Applies security features when sharing or transmitting student’s personal information by electronic communication (e.g. encrypted, password protected, secure network, authenticated sources and destinations).
5.4.8 Follows legislative procedures when directed by law to disclose student’s personal information.
5.4.9 Makes reasonable efforts to notify the individual(s) involved if their information has been lost or stolen or accessed without their authorization.
|
|
5.5 Recognizes and maintains professional boundaries in practice.
|
5.5.1 Recognizes warning signs of a potential and/or actual boundary crossing or violation.
5.5.2 Remains alert to the changing nature of interactions with the student.
5.5.3 Avoids inappropriate disclosure of personal information that is non-relevant to the student’s situation or case.
5.5.4 Recognizes behaviours associated with transference and counter-transference.
5.5.5 Takes action to manage transferences and counter-transferences to support an ethical, effective and appropriate relationship with the student.
|
|
5.6 Collaborates with other professionals to meet the needs of the student.
|
5.6.1 Consults with or refers to others when issue(s) or student needs are beyond personal competence or professional scope of practice.
5.6.2 Demonstrates knowledge of other professions’ scopes of practice.
5.6.3 Respects other professionals’ opinions and professional knowledge.
5.6.4 Builds rapport and trust within professional relationships.
|